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Terms Of Use

The following terms of use (“TOU”) apply to your use of www.canucks.com, vancouverwarriors.com, rogersarena.com and www.thesportsbar.ca and all subdomains thereof, the Canucks mobile application and all other websites, applications and online services that display or provide an authorized link to the TOU (each a “Website” and collectively, the "Websites"), including your use of or access to the Services and the Content (each as defined below) available through the Websites. The Websites are owned or controlled by the entities which collectively operate as Canucks Sports & Entertainment, Rogers Arena and The Sportsbar Live! at Rogers Arena. These entities consist of Vancouver Canucks Limited Partnership, Vancouver Arena Limited Partnership, Aquilini Vancouver Lacrosse Limited Partnership, Aquilini Food Services Limited Partnership and Aquilini Sports Bar Limited Partnership (collectively, the “CSE Parties”). Please read the TOU carefully before using or accessing the Websites, the Services or the Content. By using or accessing the Websites, the Services or the Content, you signify your agreement to the TOU. Your use of or access to the Websites, the Services or the Content is also subject to all applicable laws and regulations. If you do not agree to any of the terms and conditions in the TOU, you should not use the Websites, the Services or the Content. Your use of the Websites, the Services and the Content is also governed by our Privacy Policy, which is available through a link on the Websites.

1. TERMS OF USE

The CSE Parties provide the Websites, the Services and the Content to you subject to the following TOU. The TOU may be updated by the CSE Parties from time to time without notice to you. We suggest that from time to time, you review the TOU for possible changes. In addition, when using or accessing any Services or any Content, you will be subject to any posted guidelines or rules applicable to such Services or Content. All such additional guidelines or rules are hereby incorporated by reference into the TOU.

From time to time, specific Services or Content may require specific terms and conditions. You will be alerted to the fact that specific terms and conditions are imposed at the time you access those Services or that Content and those specific terms and conditions shall, with respect to those specific circumstances, be deemed, to the extent they conflict with the TOU, to supersede the terms and conditions of the TOU.

2. SERVICES AND CONTENT

The CSE Parties currently provide users with various features and services, including fan forums, player and performer chats and other interactive and non-interactive features, all of which may be updated, deleted or otherwise modified from time to time at the discretion of the CSE Parties (collectively, the "Services"). In addition, the CSE Parties also provide access to certain footage (video and audio), photographs, text, images, statistics, logos and other media and intellectual property related to or otherwise associated with the National Hockey League (“NHL”), its member clubs and the sport of hockey, the National Lacrosse League (“NLL”), its members clubs and the sport of lacrosse or to the performances and other events produced in Rogers Arena (collectively, the "Content"). Unless stated otherwise, the Websites, Services and Content are subject to the TOU. You understand and agree that the Websites, Services and Content are provided "as-is" and that the CSE Parties assume no responsibility in connection with your use of the Websites, the Services or the Content. The Websites, the Services and the Content are provided for your non-commercial entertainment and enjoyment. Under the TOU, you may download certain Services and Content available on a Website to a single personal computing device for your personal use and entertainment. You may not use any of the Services or Content for commercial purposes. Further, you may not distribute, modify, republish or publicly display any of the Services or Content unless you have the prior, written permission of the CSE Parties, which permission may be withheld in the CSE Parties’ sole discretion.

3. ACCESS TO SERVICES

In order to use the Websites or the Services or access the Content, you must obtain access to the World Wide Web and pay any service fees associated with such access. In addition, you must provide all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device.

4. BACKGROUND INFORMATION

In order to use certain elements of the Services, you will be required to register with the CSE Parties by providing certain information about yourself, including your name and e-mail address. In consideration of your use of the Services, you agree to provide true, accurate, current and complete information about yourself as requested in connection with the provision of and/or registration for any of the Services, subject, of course, to all applicable laws. If you provide any information that is untrue, inaccurate, not current or incomplete, or the CSE Parties have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the CSE Parties have the right to suspend, terminate or refuse any and all current or future use of the Services. In such case, the CSE Parties may render your password ineffective.

5. ACCESS BY CHILDREN

Some of the Services may not be available to children under age 13 without the permission of a parent or guardian. For information regarding our policies and safeguards relating to access to the Websites by children, you may view our Privacy Policy, which is available through a link on the Websites.

6. PRIVACY POLICY

All information collected about you during registration for use of the Services will be used in accordance with our Privacy Policy and all applicable laws. You may view our Privacy Policy, which is available through a link on the Websites.

7. MEMBER PASSWORD AND SECURITY

You may receive a password upon completing the registration process for use of some of the Services. You are responsible for maintaining the confidentiality of the password, and are fully responsible for all activities that occur under your password. The CSE Parties cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 7.

8. MEMBER CONDUCT

You agree that in connection with your use of the Websites, the Services and the Content you will not:

a. upload, post, email or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of anyone's privacy, hateful, or racially, ethnically or otherwise objectionable;

b. harm or attempt to harm minors in any way;

c. impersonate any person or entity, including, but not limited to, an NHL or NLL member club team official, a current or former NHL or NLL member club player, a Website forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;

d. upload, post, email or otherwise transmit any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

e. upload, post, email or otherwise transmit any content that infringes any patent, trade-mark, trade secret, copyright or other intellectual property right of any party;

f. upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", or any other form of solicitation;

g. upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

h. interfere with or disrupt a Website, the Services, the Content or servers or networks connected to a Website, the Services or the Content, or disobey any requirements, procedures, policies or regulations of networks connected to a Website, the Services and/or the Content; or

i. intentionally or unintentionally violate any applicable local, provincial, national or international law.

9. USER MESSAGES

a. With respect to any messages, information, data, graphics, photographs, images, creative ideas, concepts, know-how, techniques, suggestions or improvements or other content that you transmit, submit, post or upload to a Website and/or in connection with any of the Services (each, a "Message"), you are, by transmitting or uploading such Message, granting CSE Parties a perpetual, royalty-free, sublicensable, non-exclusive, worldwide and irrevocable right and license to use, reproduce, modify, publish, translate, prepare derivative works based upon, and distribute such Message for any purpose and in any form. This license is granted automatically and no payment of any kind will be due to you. At times, the CSE Parties may solicit Messages from users. Your provision of any such Messages in response to a solicitation by the CSE Parties shall be subject to a grant of a license to the CSE Parties as specified above.

b. When any user posts any Message to a Website or any of the Services, the CSE Parties shall have the right, but not the obligation, in their sole discretion, to review, edit or delete any Message for any reason in the CSE Parties’ sole discretion. It is the CSE Parties’ policy to fully cooperate with law enforcement authorities and court orders which request or require the CSE Parties to disclose personal information or the postings of anyone posting Messages to a Website or any of the Services. Although the CSE Parties may monitor and/or review Messages from time to time, they are under no obligation to do so and the CSE Parties do not assume any liability or responsibility with respect to any Messages, including those that contain errors, defamatory content, pornography, profanity or inaccuracies.

c. You acknowledge and agree that the CSE Parties may preserve Messages and may also disclose Messages if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the TOU; (c) respond to claims that any Message violates the rights of third parties; or (d) protect the rights, property, or personal safety of the CSE Parties, their users and the public. You understand that the technical processing and transmission of the Services, including Messages, may involve (i) transmissions over various networks; and (ii) changes to conform and adapt to technical requirements of connecting networks or devices.

10. VOTING, CONTESTS, POINTS AND PURCHASES

As part of the Services, the CSE Parties may offer you the opportunity to vote in connection with various polls and possible event opportunities, enter contests and sweepstakes, earn redeemable points and make purchases. By casting your vote, participating in a contest or sweepstakes, registering to earn points or making a purchase through a Website, you agree to abide by and accept the TOU and any and all other special terms and guidelines set forth on or through the Websites that are applicable to such activity. In the event of a conflict between such special terms or guidelines and the TOU, the TOU will apply.

11. INDEMNITY

You agree to indemnify, defend and hold harmless the CSE Parties and their affiliates, the Canucks for Kids Fund, the NHL and its member clubs, NHL Enterprises Canada L.P., NHL Enterprises L.P., NHL Enterprises B.V., the NLL and its member clubs and each of their respective officers, directors, governors, owners, other officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns ("Entities") from and against any claim or demand, including reasonable legal fees and disbursements, arising out of Messages you post to, submit or transmit through a Website or the Services, your use of the Websites, the Services or the Content, your connection to a Website or the Services, your violation of the TOU, or your violation of any rights of another.

12. MODIFICATIONS TO WEBSITES, INCLUDING THE SERVICES

The CSE Parties reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Websites, the Services or the Content, or any part thereof, with or without notice. You agree that the Entities shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Websites, the Services or the Content.

13. TERMINATION

You agree that the CSE Parties, in their sole discretion, may terminate your password or use of the Websites, the Services and/or the Content, and remove and discard any Message within the Services, for any reason, including, without limitation, for lack of use or if the CSE Parties believe that you have violated or acted inconsistently with the letter or spirit of the TOU. The CSE Parties may also in their sole discretion and at any time discontinue providing the Websites, the Services or the Content, or any part thereof, with or without notice. You agree that any termination of your access to the Websites, the Services or the Content under any provision of the TOU may be effected without prior notice, and acknowledge and agree that the CSE Parties may immediately deactivate or delete your password and all related information and/or files corresponding to your password and/or bar any further access to such files or the Services. Further, you agree that the Entities shall not be liable to you or any third party for any termination of your access to the Websites, the Services or the Content.

14. ADVERTISERS AND VENDORS

Your correspondence or business dealings with, or participation in promotions of, advertisers and vendors found on or through the Services or the Websites, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser and/or vendor. You agree that the Entities shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers or vendors on a Website or in connection with the Services. All of your business dealings with vendors and advertisers appearing on the Websites or in connection with the Services, including the Canucks Team Store, shall be at your sole risk.

15. LINKING

The Websites and/or Services may provide, or third parties may provide, links to other World Wide Web sites or resources. Because the Entities have no control over such sites and resources, you acknowledge and agree that the Entities are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that the Entities shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

If the Services provide you with an opportunity to interact with a third party service and you choose to use that third party service, you agree to abide by and accept the terms of use (or terms of service) and privacy policy that apply to that third party service, and you are encouraged to review the applicable agreements and policies before using that third party service.

16. PROPRIETARY RIGHTS

You acknowledge and agree that the word marks and associated logo marks of Canucks Sports & Entertainment, the Vancouver Canucks, the Vancouver Warriors, the Canucks For Kids Fund, Rogers Arena, The Sportsbar Live! at Rogers Arena, Live @ Rogers Arena, the NHL (including the NHL Shield, the Stanley Cup and NHL Conference logos) and its member clubs, the NLL and its member clubs, as well as all other proprietary materials depicted on the Websites, the Services and the Content, are the property of the CSE Parties, the NHL and the respective NHL member clubs and/or the NLL and the respective NLL member clubs, or are licensed to the applicable CSE Parties, and may not be reproduced without the prior written consent of the CSE Parties, NHL Enterprises, L.P. (or its designee) and the NLL (or its designee), as applicable. You acknowledge and agree that (i) any necessary software used in connection with the Websites, the Services and the Content (the "Software") contains proprietary and confidential information that is protected by applicable intellectual property and other laws and are either owned by or licensed to the applicable CSE Parties; (ii) any images of, or tradenames or trademarks associated with, any performing artist, player or team performing or playing in Rogers Arena ("Other Performers") which appears on the Websites is proprietary information that is protected by applicable intellectual property and other laws; and (iii) content contained in sponsor advertisements or information presented to you through the Websites, the Services and the Content or advertisers is protected by copyrights, trade-marks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by the Entities, Other Performers or advertisers, you agree not to reproduce, republish, upload, post, transmit, distribute, copy, publicly display or otherwise use any Content or any derivative works based on the Websites, the Services, the Content or the Software, in whole or in part. You agree not to modify the Software in any manner or form, or to use modified versions of the Software, including (without limitation) for the purpose of obtaining unauthorized access to the Services. You agree not to access the Services by any means other than through the interface that is provided by the CSE Parties for use in accessing the Services.

17. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

a. YOUR USE OF THE WEBSITES, THE SERVICES AND THE CONTENT IS AT YOUR SOLE RISK. THE WEBSITES, THE SERVICES AND THE CONTENT ARE PROVIDED ON AN "AS-IS" AND "ASAVAILABLE" BASIS. THE ENTITIES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

b. THE ENTITIES MAKE NO WARRANTY THAT (i) THE WEBSITES, SERVICES OR THE CONTENT WILL MEET YOUR REQUIREMENTS, (ii) THE WEBSITES, THE SERVICES OR THE CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM YOUR USE OF THE WEBSITES, THE SERVICES OR THE CONTENT WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITES, THE SERVICES OR THE CONTENT WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE SOFTWARE OPERATING ON THE WEBSITES WILL BE CORRECTED.

c. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITES OR THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

d. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE WEBSITES OR THROUGH OR FROM THE SERVICES OR THE CONTENT SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOU.

18. LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE ENTITIES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE ENTITIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE A WEBSITE, THE SERVICES OR THE CONTENT; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM A WEBSITE, THE SERVICES OR THE CONTENT; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON A WEBSITE, THE SERVICES OR IN THE CONTENT; OR (v) ANY OTHER MATTER RELATING TO THE WEBSITES, THE SERVICES OR THE CONTENT.

19. EXCLUSIONS AND LIMITATIONS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 17 AND 18 MAY NOT APPLY TO YOU.

20. NOTICE

Notices to you may be made via either email (subject to compliance with applicable law) or regular mail. The Websites may also provide notices of changes to the TOU or other matters by displaying notices or links to notices to you generally on the Services.

21. LINKING TO A WEBSITE

No link to a Website may be "framed" to the extent such frame contains any sponsorship, advertising, or other commercial text or graphics. The CSE Parties reserve the right to require that a link to any Website be removed, all such links being subject to the approval of the CSE Parties.

22. GENERAL PROVISIONS

The TOU constitute the entire agreement between you and the CSE Parties and govern your use of the Websites, the Services and access to the Content, superseding any prior agreements between you and the CSE Parties. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software. The TOU and the relationship between you and the CSE Parties shall be governed by the laws of the Province of British Columbia without regard to its conflict of law provisions. You and the CSE Parties agree to submit to the personal and exclusive jurisdiction of the courts located within the Province of British Columbia. The failure of the CSE Parties or any of the other Entities to exercise or enforce any right or provision of the TOU shall not constitute a waiver of such right or provision. If any provision of the TOU is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOU remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or the TOU must be filed within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the TOU are for convenience only and have no legal or contractual effect.

Privacy Policy

Your privacy is important to us. This Privacy Policy governs the practices of Vancouver Canucks Limited Partnership, Vancouver Arena Limited Partnership, Abbotsford Arena Limited Partnership, Aquilini Vancouver Lacrosse Limited Partnership, AIG eSports Limited Partnership, Surge eSports LLC and Aquilini Food Services Limited Partnership who collectively operate as Canucks Sports & Entertainment, Rogers Arena and/or Vanbase*, and Aquilini Sports Bar Limited Partnership which operates as The Sportsbar Live! at Rogers Arena (collectively, the "CSE Parties", "us", "our" and "we"). The CSE Parties are committed to undertaking reasonable measures to protect the privacy and security of all of the personal information that is provided to us. Generally speaking, "personal information" is information about an identifiable individual, subject to more particular definitions or interpretations under applicable law.

This Privacy Policy will be posted (or a link to it posted) upon each of the websites or mobile applications owned or controlled by the CSE Parties, including www.canucks.com, rogersarena.com, www.vancouverwarriors.com, vanbase.ca and the mobile app Vancouver Canucks (collectively, the "CSE Sites"). Please read the following description of our policies and practices regarding your personal information

*Vanbase

Our Vanbase store is hosted on Shopify Inc. Shopify provides the e-commerce platform to sell products and services of Vanbase to you. For more information you should read Shopify's Terms of Service (www.shopify.com/legal/terms) and Privacy Statement (www.shopify.com/legal/privacy).

The Information We Collect and How We Use It

We collect and maintain different types of personal information which, subject to applicable law, may include the following:

information that helps us identify you and facilitates better communication such as your name, home address, postal code, telephone number, e-mail address and gender;
credit and financial information you have provided to us, such as your income and credit/payment history; and
other information, such as your birthdate, transaction history, purchase preferences and interests, occupation, marital and family status and other demographic information provided by you through market research, surveys, contests or other promotions, which enables us to improve our relationship with you or offer you goods and services which may be of interest or benefit to you.

The legal bases for our processing of personal information are primarily that the processing is necessary for providing the CSE Sites and that the processing is carried out in our legitimate interests, including the following:

to provide you with services or information that you have requested from us. This would include, for example, e-mail services, ticket information, contest information, mail-order/consumer product catalogues, merchandise offers and event information;
to assist in administering, or processing transactions made on accounts established with us, such as season ticket member accounts, single game or event purchases;
to evaluate, maintain, monitor and improve our customer relationship with you and provide you with offers, promotional materials and other marketing information about our goods and services, including, ticket, event and merchandise offers;
to promote and market goods and services offered by the CSE Parties that we think may be of interest to you;
to promote and market goods and services offered by selected organizations, such as our corporate partners, the National Hockey League ("NHL"), the National Lacrosse League ("NLL"), The Overwatch League, LLC and The Call of Duty League, LLC, which we think may be of interest to you;
on the CSE Sites, we may use personal information to personalize the content or layout to customize and enhance the experience of your visit;
to conduct or have conducted market research to enable us to improve the goods and services we offer;
to administer promotions and contests conducted or administered by us for which you have registered to participate;
to process customer/fan complaints/feedback; and
to meet our legal obligations and to protect the business interests of the CSE Parties.
If we intend to use this personal information for purposes not previously identified, we will identify this new purpose before such use.

If you do not wish to receive further communications from us about the goods and services of the CSE Parties and/or our corporate partners or if you do not wish to receive other notifications, you may unsubscribe (where such communication takes the form of a commercial electronic message) or ask us not to contact you for these purposes.

Your Consent

We collect, use and disclose your personal information with your consent or as permitted or required by law. If you provide personal information about another person to us, we assume you have the consent of that individual to enable us to collect, use or disclose their information as described in this Privacy Policy. If you choose to provide personal information to us, we assume that you consent to the collection, use and disclosure of your personal information as outlined in this Privacy Policy.

Typically, we will seek your consent at the time your personal information is collected. Where we want to use your personal information for a purpose not previously identified to you at the time of collection, we will seek your consent prior to our use of such information for this new purpose.

How We Collect Personal Information

We collect your personal information in a number of different ways. For example, we collect information from you when you register for one of our contests or promotions, sign up for one of our e-newsletters (such as, "E-News") or when you participate in market research studies conducted by us from time to time. We also collect your information when you subscribe to become one of our season ticket members or premium hospitality clients, or purchase goods or services from us, such as tickets. We may also collect your personal information when you request information from us to process a complaint that you have registered with us. We may acquire your name and address from list vendors to whom you have given your consent to send promotions or product information. We also have relationships with other companies, such as our corporate partners, advertisers and event promoters with whom we conduct joint marketing activities such as contests through which we may obtain your name and address and other information about you with your consent. Typically, the other parties involved are identified and information about their privacy practices is disclosed.

If you choose to connect your mobile device to the free in-arena Wi-Fi, we may collect information about your device, such as the type of device, its operating system, browser type and applications that use the Wi-Fi connection. We may also collect information about how the Wi-Fi is used, including how long a device is connected and the nature of the use (for instance, whether the device is browsing the Internet or using an app). We may also collect aggregate URL data and may block access to certain URLs. To stop the collection of information via in-arena Wi-Fi, disconnect from the in-arena Wi-Fi network.

We will limit the amount and type of personal information collected from you to that which is reasonably necessary for the purposes it was collected. We will only keep your personal information for as long as reasonably necessary to fulfil the relevant purposes set out in this Privacy Policy and in order to comply with our legal and regulatory obligations. If you would like further information regarding the periods for which your personal information will be kept, please contact us as set forth in the "Contact" section.

Collection on or through CSE Sites

When you visit the CSE Sites, we (or our third party service providers) may place a "cookie" on your device. A cookie is a file written to your device's hard drive that records certain technical information about your Internet usage, such as your IP address, browser type, or domain name. Also, if you submit personal information to the CSE Sites (such as your name, interests or preferences), we may use cookies to keep track of such information so that you will not need to re-enter this information during subsequent visits. We use cookies to customize the delivery of the CSE Sites' content and advertisements. We also use cookies so that we (or our third party advertising service providers) may, within our advertising network, serve you advertisements more relevant to your preferences based on your activities on the CSE Sites and other websites. We may also authorize our commercial partners (or their advertising service providers) to use cookies so that they may serve you advertisements relating to their products and services. You may limit the automatic collection of certain information by the CSE Sites, for instance by disabling the cookies using your browser options. Please be aware that by doing so it may prevent you from using specific features on the CSE Sites.

We may also use tracking pixels using Google Tag Manager, Meta Pixel or other similar services. We may share information about you from cookies, device identifiers, location data and usage data with entities that are CSE Parties or become part of the CSE Parties.

Web servers serving the CSE Sites may automatically collect information about which pages you visit, as well as your IP address or domain name. We may use this information for our internal website business purposes, for example, to tailor content on CSE Sites or to assess the amount of traffic to the CSE Sites. We may also provide this information on an aggregated, anonymous basis to our marketing partners and/or advertisers.

The CSE Sites contain links to third party sites. For instance, when purchasing tickets to our events, you may be sent to Ticketmaster® or another third party website. The CSE Parties are not responsible for the privacy practices or the content of such third party websites, and we recommend that you view the privacy policy posted on each site that you use to confirm that the website's policies are acceptable to you.

If you sign into the CSE Sites using your NHL.com account, you should also be aware of the terms and conditions of the NHL.com Privacy Policy, which may be viewed at www.nhl.com/info/privacy-policy.

You may be given the option to access or register for the services offered by the CSE Parties through the use of your user name and passwords for certain services provided by third parties (each, an "Integrated Service"), such as through the use of your Facebook account, or otherwise have the option to authorize an Integrated Service to provide personal information or other information to us. By authorizing us to connect with an Integrated Service, you authorize us to access and store your name, email address(es), and other information that the Integrated Service makes available to us, and to use and disclose it in accordance with this Privacy Policy. You should check your privacy settings on each Integrated Service to understand what information that Integrated Service makes available to us, and make changes as appropriate. Please review each Integrated Service's terms of use and privacy policies carefully before using their services and connecting to our services.

We also work with third party social media platforms (such as Twitter and Facebook) to collect personal information through the CSE Sites for the purposes of conversion tracking (that is, to track whether your clicking on our advertisement led to a transaction such as a purchase) and so that we (or our third party advertising service providers) may, within our advertising network, serve you advertisements more relevant to your preferences.

How We Disclose Personal Information

Except as set out below, we will not sell, rent, transfer, or disclose your personal information to any third party without your consent. We may disclose your personal information:

to third parties for the purpose of administering, processing, or fulfilling an order or service you have requested on our behalf, or process market research information collected, such as mailing houses, contest administration, etc. We will insist that any such third parties maintain the confidentiality of the personal information we provide them and implement appropriate safeguards to prevent its unauthorized disclosure;
in connection with a corporate reorganization, restructuring, re-financing, merger or amalgamation, or pursuant to a sale of all or substantially all of the assets of the CSE Parties or a division of the CSE Parties, provided that the uses of such personal information so disclosed continue to be the uses permitted by this Privacy Policy; and
to law enforcement and governmental entities when required by law. For greater clarity, we may disclose personal information or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable law, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.

In addition, we may provide your non-sensitive personal information (such as name, address, contact information and ticket membership status, if applicable) to our corporate partners and advertisers so that we or they may send you offers and information relating to products and services that may be of interest to you (subject to compliance with Canada's anti-spam legislation).

When we disclose your personal information to third parties, we take reasonable measures to ensure that the rules set forth in this Privacy Policy are complied with and these third parties provide sufficient guarantees to implement appropriate technical and organisational measures.

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We maintain appropriate physical, technical and administrative safeguards to protect personal information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the personal information in our possession. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any personal information you transmit to us or store on the CSE Sites or other services, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or administrative safeguards. If you believe your personal information has been compromised, please contact us as set forth in the "Contact" section. If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.

Your personal information may be stored and processed in any country where we have facilities or in which we engage third party service providers. By using the CSE Sites, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than in your country. While such information is outside of Canada, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country. However, our practices regarding your personal information will at all times continue to be governed by this Privacy Policy and, if applicable, we will comply with the General Data Protection Regulation ("GDPR") requirements providing adequate protection for the transfer of Personal Information from the EU/EEA to third country.

Access to Your Information

We will give you access to the information we retain about you. We will make every reasonable effort to keep your information accurate and up-to-date. Upon your request, you shall be informed of the existence, use and disclosure of your information. You may verify the accuracy and completeness of your information, and may request that it be amended, if appropriate. Simply send us an e-mail at privacy.officer@canucks.com and we will look after your request.

If you have any comments or questions about this Privacy Policy, or wish to withdraw your consent to our use of your personal information for any of the purposes contemplated herein, you may send us an e-mail at privacy.officer@canucks.com.

Under the GDPR, you may be entitled to additional rights, including: (i) the right to withdraw consent to processing where consent is the basis of processing; (ii) the right to access your personal information and certain other supplementary information, under certain conditions; (iii) the right to object to unlawful data processing, under certain conditions; (iv) the right to erasure of personal information about you, under certain conditions; (v) the right to demand that we restrict processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, processing is no longer necessary, or believe your personal information is inaccurate; (vi) the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machinereadable format, under certain conditions; (vii) the right object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you, under certain conditions; (viii) the right to lodge a complaint with data protection authorities. If you want to learn more about your rights under the GDPR, you can visit the European Commission's page on Data Protection at: http://ec.europa.eu/justice/data-protection/index_en.html

Changes to this Privacy Policy

The CSE Parties reserve the right to modify this Privacy Policy at any time. If this Privacy Policy is modified, we will post the modified Privacy Policy on the CSE Sites and indicate the date of the latest revision. Please review this Privacy Policy from time to time to ensure your familiarity with its terms. Your continued use of the CSE Sites constitutes your acceptance of the terms of this Privacy Policy, as amended from time to time. This Privacy Policy relates to all on-line and off-line activities of the CSE Parties.

Information Requested from Children

We take our responsibilities to our younger patrons seriously. In addition to the steps we take to safeguard the privacy and integrity of personal information submitted by adults, we adhere to the following principles and practices regarding personal information of children. If you live in a country in the EU/EEA, you must be at least 16 years old to use the CSE Sites or such greater age required in your country to register for or use the CSE Sites. If you live in any other country except those in the EU/EEA, you must be at least 13 years old to use the CSE Sites or such greater age required in your country to register for use the CSE Sites. In addition to being of the minimum required age to use the CSE Sites under applicable law, if you are not old enough to have authority to agree to this Privacy Policy in your country, your parent or guardian must agree to this Privacy Policy on your behalf.

In general, we do not knowingly collect personal information from children via the CSE Sites, and we use age screening mechanisms to help prevent children from posting data on the CSE Sites, such as in our fan chat rooms (when available). We do not require children to register or to otherwise disclose personal information to participate in the activities in any youth-focused section of the CSE Sites. Where children are asked to register, the kind of information they are required to provide will not intrude on their privacy rights.

We may offer children the opportunity to enter promotions or contests. In this case, the child will be asked only to provide his or her name, age and parent's contact information. We will use the information only to notify the contest winner's parent, and will require that the winner's parent provide us with whatever information and authorization is needed to allow the child to claim the prize.

If you have any comments or questions on policies related to children's data or about our commitment to protecting your and your children's privacy, please send us an e-mail at privacy.officer@canucks.com.

Contact

If you have any questions or comments about this Privacy Policy or your personal information, to make an access or correction request, to exercise any applicable rights, to make a complaint, or to obtain information about our policies and practices with respect to any service providers outside Canada, our Privacy Officer can be reached by mail at: privacy.officer@canucks.com

None of NHL ICE, NHL Enterprises, L.P., NHL Enterprises Canada, L.P., NHL Enterprises B.V., the National Hockey League and its other member clubs, the National Lacrosse League and its other member clubs, nor any of their respective officers, directors, governors, owners, other officials, partners, partnerships, principals, employees, affiliates and other related entities, servants, agents, representatives, successors and assigns, have any control of, or responsibility or liability for, our use, disclosure, storage or transmission of any information collected by the CSE Parties.